Six engagement types. One operating system underneath.
Operations leadership and delivery is the front door. Transformation, strategic execution, and Global PMO are the deeper engagements that often follow. Every engagement has one accountable executive on it — and the agent-powered delivery that makes the economics work.
Operations leadership & delivery.
For founders, CEOs, and operators who need a partner in the chair. Less “assess and recommend,” more “here’s how it actually runs.”
Fractional COO Services
Streamline processes, execute growth plans, optimize structures, integrate technologies, and elevate team performance. Senior operational leadership on a fractional basis for CEOs who need a partner in the chair without a full-time hire. Monthly retainer with a clear outcome agreement.
- Operating cadence: weekly leadership sync, monthly board-quality update
- Owns the operating plan, KPIs, and at-risk escalations
- Direct involvement in hiring, vendor selection, and cross-functional unblocking
- Leaves behind reusable agents, playbooks, and dashboards
Operations Assessment & Growth/Efficiency Roadmap
A focused assessment of a specific operational problem — cycle time, quality, customer onboarding, implementation, service delivery, post-acquisition integration. Ends in a written growth-or-efficiency roadmap with prioritized initiatives, success measures, and a chooseable scope to execute next.
- Diagnostic interviews + workflow mapping + data review
- Prioritized initiative list with sequencing and dependencies
- Defined success measures and KPI baselines
- Optional execution scope with fixed-fee or retainer structure
Back-Office Operations
For owner-led businesses where the operation has outgrown what the founder can hold in their head. We design the workflow, build the tooling, and run it with you until the operation is self-sustaining — then leave you with the playbook and the agents.
- Intake forms, job tracking, scheduling templates
- Quotes, invoicing, and follow-up automation
- Client communication workflows (intake → close)
- Reference client: At Ease Handyman
Transformation & strategic execution.
For organizations with an inflection point ahead and no internal owner senior enough to lead it. Drawn from the same playbook that ran enterprise transformations at Equifax, UKG, and ADP.
Transformational Leadership & Operational Excellence
Foster innovation, teamwork, and execution excellence through clear vision, adaptable culture, and continuous improvement. Diagnose where the operation is leaking time, money, or quality — then implement the LEAN, automation, and AI capability to fix it and lock the gains in.
- Operating model redesign with clear roles and decision rights
- LEAN events to surface and eliminate waste
- AI-assisted workflow redesign with measurable productivity gains
- Change-management infrastructure to make the gains stick
Strategic Development & Execution
Analyze the landscape, set precise goals, design tailored initiatives, and execute with flexibility for optimal outcomes. For leaders heading into an inflection point — new market entry, post-acquisition integration, organizational restructure — who need a senior partner to translate strategy into measurable results.
- Strategy translated into a sequenced initiative plan
- Cross-functional team stood up with governance and cadence
- Initiative-level KPIs and risk register
- Executive-grade reporting through to outcome
Enterprise Initiatives & Global PMO
Lead cross-functional efforts, establish governance, promote accountability, and manage portfolios for strategic success. For organizations running multi-workstream programs — system implementations, M&A integrations, large transformations — that need disciplined PMO leadership to land on time and on outcome.
- Portfolio-level governance and decision rights
- Cross-workstream dependencies tracked and unblocked
- Standardized status, risk, and outcome reporting
- Executive sponsorship engagement and escalation paths
AI fluency, not AI theater.
Every consulting firm now claims AI capability. Few have actually implemented it at scale. TFC was built by an operations executive who launched an enterprise AI program at ADP, uses these tools every day in real delivery, and knows from experience when AI should be applied — and when it shouldn’t. AI is a leverage point on every engagement; it is never a substitute for the executive judgment that decides where it belongs.
Transparent ranges. No hidden margin.
Final scope and price are fixed in the SOW after the discovery call. The ranges below cover the typical engagement at each service tier.
| Offering | Structure | Typical price |
|---|---|---|
| Fractional COO Services | Monthly retainer | $10K–$25K/mo |
| Operations Assessment & Roadmap | Fixed fee, 2–6 weeks | $12K–$60K |
| Back-Office Operations (SMB) | Monthly retainer | $3,500–$6,500/mo |
| Transformational Leadership / Op. Excellence | Project · or monthly | $25K–$150K project $15K–$30K/mo |
| Strategic Development & Execution | Fixed-fee project | $35K–$200K |
| Enterprise Initiatives & Global PMO | Monthly retainer | $15K–$30K/mo |
Every engagement starts with a 30-minute discovery call. If TFC is the right fit, we follow with a 60-minute working session and a written proposal within five business days — scope, deliverables, timeline, success measures, and price.