Opportunity Concierge · Manager · Sr Manager · Director

Send us a JD by Tuesday. Walk in prepped by Friday.

For displaced operators in operations, transformation, and service delivery — tired of being told to "just update your LinkedIn" and ready for someone to tell you, finally, why your resume isn't landing.

Start your first run · $249 See a sample Fit & Gap report
The Problem

You've sent the applications. You're not getting the interviews. And no one will tell you why.

Posted this week · r/cscareerquestions
"Director of Operations, 18 years experience, sent 247 applications, gotten 3 first-round interviews. Something is broken."
— the cohort you're in, in their own words
External
Outplacement told you to update your LinkedIn. Career coaches charge $300 an hour for generic STAR-story rehearsal. Your resume coach told you it was "fine." It clearly isn't, and you don't know why.
Internal
Every "no callback" is eroding the confidence you need most. You're carrying twenty years of operating credibility into rooms that won't even open the door.
Philosophical
The system filters people out before a human reads the resume. The tooling that catches that gap should already exist for operators like you. It didn't — until now.
The Guide

Built by an operator who just sat in your seat — and refused to settle for what was offered.

Tina Frausto · Operations & Transformation

I just stepped out of ADP after running operations and transformation engagements at scale. Before that, UKG, Cartus, Equifax, Purchasing Power. I built the Opportunity Concierge because the prep tooling that should have existed for our cohort — the eleven-dimension Fit & Gap analysis, calibrated to the seven middle-management ATSs, with coaching scripts for every gap — didn't exist. So I built it. The score is the engine. The reading-the-room overlay only an experienced operator can supply is what makes the score land.

"Walk in better-prepped than the candidate beside you."
The Plan

Eight steps. Tuesday to Friday. Send us a JD — you receive your full prep package by end-of-week.

01
Send us the JD you're chasing and your current resume.
02
We research the company, the hiring manager, and what success looks like in the seat.
03
We score your fit against eleven hiring-team dimensions and rank every gap by interview risk.
04
We write coaching scripts for every gap — how to position partials as strengths, how to pre-empt the gaps before the interviewer raises them.
05
We rebuild your resume against the JD and clear it past the seven major ATSs at 85+.
06
We draft your cover letter with the gap-pre-empt structure built in.
07
We assemble your interview prep pack — questions, STAR library tied to your real stories, day-of playbook, thank-you templates.
08
You receive your complete prep package by Friday. Walk into the interview better prepped than the candidate beside you.
Three Tiers

Start with $249. Upgrade when you know we deliver.

DIY · Self-Serve
Single Concierge Run
Universal first-run price
$249/ first run
One JD in, complete prep package out by Friday. No eligibility test, no proof of hardship. Subsequent runs $499.
  • Eleven-dimension Fit & Gap analysis
  • Tailored resume cleared at 85+ ATS
  • Cover letter with gap-pre-empt structure
  • Interview prep pack + STAR library
  • Thank-you templates per interviewer
  • 48-hour turnaround
Most popular
DWY · Done With You
Three-Opportunity Pack
Plus 30-min strategy call
$749/ 3 runs
Three Concierge runs, any cadence. Effective $250 / run. Run three roles in parallel without a monthly commitment.
  • Three full Concierge runs
  • 30-minute target-role strategy call
  • Priority queue — 36-hour turnaround
  • Cross-opportunity gap pattern analysis
  • One interview-debrief reading-the-room call
  • Six-month run validity
DFY · Done For You
Six-Opportunity Campaign
Plus weekly 1:1 coaching
$1,497/ 6 runs
Six Concierge runs over six weeks plus a weekly 30-minute reading-the-room call after each interview round. Full intensive.
  • Six full Concierge runs
  • Weekly 30-min coaching call
  • 24-hour priority turnaround
  • Live interview-debrief support
  • Offer-stage negotiation prep
  • Direct text access during search
Your first run is universally $249 — no eligibility test, no proof of hardship.
Single Run only
Start your first run

Send the JD. We do the rest. Package back by Friday.

By submitting you'll open your email client with a structured note pre-filled to Tina. No payment until after we agree on tier and turnaround.

Not ready to send the JD yet? See a sample Fit & Gap report first.

Success

What changes when you do this.

Stakes

What happens if you don't.

Questions

The five things you'll ask before you send the JD.

What does "$249 first run" actually include?
Everything in the Plan above. One JD in, full prep package out by Friday: research brief, eleven-dimension Fit & Gap, tailored resume cleared past the seven major ATSs at 85+, cover letter with gap-pre-empt structure, interview prep pack with STAR library tied to your real stories, and thank-you templates per interviewer. The $249 is the universal first-run price — subsequent single runs are $499.
How fast is "Friday"?
Forty-eight hours from a clean intake. If we receive your JD and resume by 9 a.m. Tuesday, your full package is in your inbox by 9 a.m. Friday. The DWY tier moves to 36 hours. The DFY tier moves to 24 hours.
Who actually reviews my package?
Tina. Every package gets a one-hour reading-the-room overlay from a frontline operator with twenty-plus years in operations and transformation roles at ADP, UKG, Cartus, Equifax, and Purchasing Power. The Fit & Gap engine produces the score. The human catches what the score can't.
Can I bring my own coach?
Yes. The Concierge produces written artifacts — the Fit & Gap report, the coaching scripts, the prep pack — that any coach can use. Plenty of buyers run the Concierge alongside an existing relationship. The artifacts make the coaching hour ten times more useful.
Why is this priced below outplacement?
Because the tooling let me restructure the workflow. What used to take six specialists thirty hours to deliver, the Concierge ships in roughly forty-five minutes of agent time plus one hour of human review. The savings flow straight to you. Outplacement firms can't match this without breaking their cost base — that's their problem, not yours.
After the offer

The Concierge gets you the offer. Landing makes it stick.

The same engine, one tilt later in the arc. When the offer letter shows up, send it back to us and we ship a tailored 30-60-90 plan, a stakeholder map with the political read, a draft transformation thesis, and a Week-1 conversations playbook — in time for Day 1. From $349.

See the Landing Concierge