The Frausto Connection
The operating connection between intent and outcome.
Fractional operational and transformational leadership — AI included — for the buyers a Big Four can’t reach. The rare blend: a strategist who ships, a doer who sees around corners, and an elite AI operator who builds with these tools every day. Built by a frontline operations executive who’s equally at home running the operation and rebuilding it from the ground up: 27 countries, $4B+ in enterprise revenue, and the National Accounts Enterprise AI Program at ADP. Embedded two-to-four days a week. Six-month roadmaps become six-week sprints — with measurable outcomes inside 90 days.
What we do: Fractional COO services, operational-excellence delivery, and back-office operations — plus enterprise transformation programs, strategic-initiative execution, and Global PMO leadership for mid-market and enterprise clients. Two productized offerings — Opportunity Concierge and AI Resume Audit — for Manager, Senior Manager, and Director professionals.
Why now: Every consulting firm claims AI capability. Few have actually implemented it at scale. TFC was built by an operations executive who launched the National Accounts Enterprise AI Program at ADP, uses these tools daily in delivery, and knows from experience when AI should be applied — and when it shouldn’t. That judgment, not the agents themselves, is the durable edge.
Operating leadership at ADP · UKG · Equifax · Cartus
Three ways in. One operating system underneath.
An anchor fractional engagement is the front door. Project-based transformation and AI implementation deepen the work. Productized career services round out the practice. Every engagement runs on the same agent-powered operating system — which is what makes the economics work for the buyer and the operator alike.
Stream 1 · Anchor fractional engagement
Fractional AI Transformation Officer
For companies that have been told to “do AI” and need an operator who has actually shipped it. Establish the governance, change infrastructure, and operating cadence that makes AI productivity stick at scale. Two-to-four days a week, embedded, 6–18 month engagements.
Fractional COO Services
For founder-CEOs and PE operating partners who need a senior partner in the chair without a full-time hire. Operating cadence, KPI architecture, talent moves, and the cross-functional unblocking that frees the CEO to lead. AI transformation runs as a workstream inside the seat.
Back-Office Operations
For owner-led businesses where the operation has outgrown what the founder can hold in their head. We design the workflow, build the tooling, and run it with you. Reference client: At Ease Handyman.
Stream 2 · Project & transformation engagements
Operations Assessment & Roadmap
A focused 2–6 week assessment of a specific operational problem — cycle time, quality, onboarding, post-acquisition integration, or an AI-readiness audit. Ends in a prioritized roadmap and a chooseable execution scope.
90-Day AI & Operational Excellence Sprint
Drawn from the playbook that ran enterprise transformations at Equifax, UKG, and ADP. Diagnose where the operation is leaking, implement the LEAN, automation, and AI capability to fix it, and lock the gains in with measurable productivity outcomes inside 90 days.
Enterprise Initiatives & Global PMO
Lead cross-functional efforts, establish governance, manage portfolios. For multi-workstream programs — system implementations, M&A integrations, large transformations — that have to land on time and on outcome.
Stream 3 · Productized career services
The 4-hour ATS diagnostic
11-dimension scoring against the top middle-management ATSs. Three tiers from a stand-alone audit to a Match Pack. Fully creditable toward the Concierge for 30 days.
Done-for-you job search support
For Manager, Senior Manager, and Director candidates already in an active search. Fit & Gap Analysis with coaching scripts, tailored resume, cover letter, interview prep, thank-you templates.
First-90-days plan in the new seat
One offer letter in, complete Landing package out by Friday. Tailored 30-60-90 plan, stakeholder map with the political read, draft transformation thesis, Day-1-through-Day-60 playbook.
AI fluency, not AI theater.
Every consulting firm now claims AI capability. Few have actually implemented it at scale. TFC was built by an operations executive who launched an enterprise AI program for ADP National Account Services — the kind most firms are still writing decks about — and uses these tools every day in real delivery.
When should AI be used — and when shouldn’t it? That’s the question every buyer is quietly asking. The answer comes from doing the work, not from a deck.— Tina Frausto, Founder
AI is a leverage point on every TFC engagement — for diagnostic speed, agent-built playbooks, and the productized offerings. It is never a substitute for the executive judgment that decides where it belongs.
Three things clients feel inside the first 90 days.
Time back
Within 30 days, the operator stops being the single point of failure. Follow-ups happen without them. Quotes go out without them. Implementations advance without them.
A number, every month
Each engagement produces an AI Invoice showing traditional cost vs AI-assisted cost. ROI stops being a feeling and becomes a line item.
An asset that stays
When the engagement ends, the client keeps the playbooks, the agents, and the documentation. They didn’t rent a dependency — they bought an operation.
Where the operating record was set.
Three engagements that show the range — running an operation, rebuilding it, and rolling out enterprise AI.
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EquifaxLargest strategic operations initiative in the company’s 120-year history. Powered $1B → $3B revenue growth as COO of Workforce Solutions. Lifted CSAT to 97% and quality to 95%. Reduced implementation cycle from 12 months to two weeks.
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UKGStitched Ultimate Software and Kronos together in 10 months — during COVID. Unlocked $2B → $4B revenue expansion. Established the post-merger shared services organization and a 3-year roadmap that delivered $8M in cost savings.
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ADP · National Account ServicesCreated an enterprise AI program for ADP National Account Services that cut time-to-productivity from 12 months to one week. Banked 800+ hours of savings in the first 30 days. Established the governance, change infrastructure, and operating model required to make AI adoption stick at scale.
From the search to Day 90 in the new seat.
The same AI-augmented operating system, applied to the two moments senior operators feel most exposed: the search for the next role, and the first ninety days inside it. Send the artifact by Tuesday. Walk in prepped by Friday.
Career Services
The Opportunity Concierge — preparation tool for Manager, Senior Manager, and Director candidates already in an active search. Headline deliverable: Fit & Gap Analysis with coaching recommendations for every partial match and gap. Plus tailored resume, cover letter, interview prep, and thank-you templates. Pair with the AI Resume Audit for a stand-alone diagnostic.
Landing Concierge
One offer letter in, complete Landing package out by Friday. Tailored 30-60-90 plan, stakeholder map with the political read, draft transformation thesis, Week-1 conversations playbook, and Day 60 reset script. Walk in on Day 1 better-prepped than your predecessor — the Concierge gets you the offer, Landing makes it stick.