Three ways in. One operating system underneath.
Three ways to work with TFC: done for you — embedded operations leadership, transformation, and AI implementation; done with you — AI workshops that teach your team to build the operating system themselves; and off the shelf — productized career services for individual operators. One agent-powered operating system runs underneath all of it — which is what makes the economics work.
Done for you.
Senior operational leadership, embedded and accountable — from an anchor engagement through project-based transformation and AI implementation, led hands-on until the gains stick.
For CEOs, PE operating partners, and founder-CEOs who need a senior partner in the chair — embedded, with one accountable executive on the engagement. The work is operational leadership end to end — AI is part of the toolkit, not the pitch.
AI Transformation Officer
For companies that have been told to “do AI” and need an operator who has actually shipped it at enterprise scale. Establish the governance, change infrastructure, prompt library, and operating cadence that make AI productivity stick — not as a pilot, as the operating model. Drawn from the ADP AI Business Hub playbook: 4,800-employee rollout, 800+ hours of productivity in 30 days, $1.5M projected annual savings.
- AI productivity program design with measurable 30/60/90 outcomes
- Governance, prompt library, change & training infrastructure
- Workflow redesign for the functions that produce the highest leverage
- Agent library handed back to the client at engagement end
- Monthly AI Invoice showing traditional cost vs AI-assisted cost
COO Services
Streamline processes, execute growth plans, optimize structures, integrate technologies, and elevate team performance. Senior operational leadership for CEOs and PE operating partners who need a partner in the chair without a full-time hire — with AI productivity running as a workstream inside the seat, not a separate engagement.
- Operating cadence: weekly leadership sync, monthly board-quality update
- Owns the operating plan, KPIs, and at-risk escalations
- Direct involvement in hiring, vendor selection, and cross-functional unblocking
- Leaves behind reusable agents, playbooks, and dashboards
Back-Office Operations
For owner-led businesses where the operation has outgrown what the founder can hold in their head. We design the workflow, build the tooling, and run it with you until the operation is self-sustaining — then leave you with the playbook and the agents.
- Intake forms, job tracking, scheduling templates
- Quotes, invoicing, and follow-up automation
- Client communication workflows (intake → close)
- Reference client: At Ease Handyman
For organizations facing a major inflection point — the kind that benefits from a leader who has run this exact play before, without pulling your own executives off their day jobs. Drawn from the same playbook that ran enterprise transformations at Equifax, UKG, and ADP — compressed into a fixed-fee shape with measurable 90-day outcomes.
Operations Assessment & AI-Readiness Audit
A focused assessment of a specific operational problem — cycle time, quality, customer onboarding, implementation, service delivery, post-acquisition integration, or an AI-readiness audit of the function ripest for productivity gains. Ends in a written growth-or-efficiency roadmap with prioritized initiatives, success measures, and a chooseable scope to execute next.
- Diagnostic interviews + workflow mapping + data review
- Prioritized initiative list with sequencing and dependencies
- Defined success measures and KPI baselines
- Optional execution scope with fixed-fee or retainer structure
90-Day AI & Operational Excellence Sprint
The fixed-fee transformation engagement. Diagnose where the operation is leaking time, money, or quality — then implement the LEAN, automation, and AI capability to fix it and lock the gains in. Measurable productivity outcomes inside 90 days, with the agent library and the playbook handed back to the client at engagement end.
- Operating model redesign with clear roles and decision rights
- LEAN events to surface and eliminate waste
- AI-assisted workflow redesign with measurable productivity gains
- Change-management infrastructure to make the gains stick
Enterprise Initiatives & Global PMO
Lead cross-functional efforts, establish governance, promote accountability, and manage portfolios for strategic success. For organizations running multi-workstream programs — system implementations, M&A integrations, large transformations — that need disciplined PMO leadership to land on time and on outcome.
- Portfolio-level governance and decision rights
- Cross-workstream dependencies tracked and unblocked
- Standardized status, risk, and outcome reporting
- Executive sponsorship engagement and escalation paths
Done with you.
For teams that would rather build the capability in-house. The same agent-powered operating system that powers the custom work — taught, so your people can reimagine their own processes and run the agents themselves.
The Agent Connection
A guided program that takes a leader from building a single working agent to orchestrating a swarm of them — and leaves them with agents that drive real throughput, not just a demo.
- Build a first working agent that reads an SOP, makes decisions, handles exceptions, and ships finished work
- Orchestrate multiple agents running in parallel
- Install the operating system around the agents — wrap-ups, briefings, and the pipeline that keeps them improving
- Walk out with working agents driving throughput, not a demo
The Working Connection
Week one, your team builds real agents and the operating system around them. Week two, they point those agents at an actual process — reimagining how the work should run, not just speeding it up — and walk out with orchestrated agents live against it, plus the SOPs to hand off.
- Week 1: build the agents and install the operating system
- Week 2: scope and reimagine a real process, then build orchestrated agents against it
- A before/after AI Invoice that quantifies the gain
- Deployed agents running the process, SOPs for handoff, and an expansion roadmap
Leadership AI Briefing
A focused session for a leadership team that wants to align before it invests — and to see the full realm of what’s possible before pointing the organization at it. AI is moving faster than anyone can reasonably track; this session gives leaders a clear, current view in plain terms, grounded in real operations.
- A clear, jargon-free picture of what AI can do for your operation today — the full realm of the possible
- What AI changes about how the work runs, with real examples mapped to your business
- Where AI earns its place — and where it doesn’t
- Alignment before any spend, so leaders can confidently lead the AI push across the organization
Off the shelf.
The same agent-powered operating system, applied to the two moments senior operators feel most exposed: the search for the next role, and the first ninety days inside it. A different buyer than the work above — same delivery engine underneath.
AI Resume Audit
100-point diagnosis of a resume against a specific job description, scored against the top middle-management ATSs. Three tiers: Single Audit, Audit & Revise, Match Pack. Fully creditable toward the Concierge for 30 days. Audit details.
Opportunity Concierge
Preparation tool for individual contributor through VP candidates already in an active search. Headline deliverable is the Fit & Gap Analysis with coaching recommendations for every partial match and gap. Plus tailored resume, cover letter, interview prep, and thank-you templates. Career Services page.
Landing Concierge
One offer letter in, complete Landing package out by Friday. Tailored 30-60-90 plan, stakeholder map with the political read, draft transformation thesis, Week-1 conversations playbook, and Day-60 reset script. Walk in on Day 1 better-prepped than your predecessor. See Landing Concierge.
AI fluency, not AI theater.
Every consulting firm now claims AI capability. Few have actually implemented it at scale. TFC was built by an operations executive who launched an enterprise AI program for ADP National Account Services, uses these tools every day in real delivery, and knows from experience when AI should be applied — and when it shouldn’t. AI is a leverage point on every engagement; it is never a substitute for the executive judgment that decides where it belongs.
How engagements start.
Every engagement starts with a 30-minute discovery call. If TFC is the right fit, we follow with a 60-minute working session and a written proposal within five business days — scope, deliverables, timeline, success measures, and price.